Trauma-Informed Investigations

Trauma-Informed Investigations

by Felicity Menzies
In this 2.5-hour workshop, staff involved in responding to and managing workplace grievances will develop an understanding of trauma and how it affects the grievance process.
They will also acquire strategies for responding to and investigating disclosures in a manner that minimises the risk of harm to all parties to a complaint and themselves and that supports an effective investigation.
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Program Objectives

  • Develop an understanding of trauma and how it affects the grievance process
  • Develop an understanding of the benefits of trauma-informed grievance management
  • Develop an understanding of the principles of trauma-informed practice and care
  • Transfer knowledge and skills for trauma-informed responding, investigation and grievance management
  • Develop strategies for managing the risks of vicarious trauma (trauma experienced by parties who respond to and manage a grievance)
  • Strengthen commitment to cultural and behavioural change

Workshop Outline

  • Understanding trauma and how it affects the grievance process
  • The benefits of trauma-informed grievance management for individuals and employers
  • Principles of trauma-informed practice and care
  • Risks to trauma-informed responding (e.g., breach of confidentiality, personal biases)
  • How trauma-informed principles are reflected in the employer’s workplace misconduct policies and grievance processes
  • Applying trauma-informed principles to all stages of grievance management
    • Receiving a disclosure
    • Interim measures
    • Conducting investigations
    • Determination of findings, sanctions and remedies
    • Providing ongoing support
  • Protecting yourself from vicarious trauma
  • Action planning

Learning Outcomes

  •    Awareness and capability in trauma-informed practice as appropriate to role requirements
  •    Greater self-awareness from reflection and feedback

Incorporating organisationally relevant case studies, workshop participants apply trauma-informed principles and the employer’s workplace misconduct policies to all stages of an investigation.

Staff involved in grievance investigation and management. Optimal learning outcomes are achieved in groups of 8-15 participants, however, larger groups can be accommodated.

Recommended workshop size is 8-15 participants however larger groups can be accommodated. 

The recommended length of the workshop is 2 .5 hours. The workshop may be run face-to-face or delivered virtually. 

 

We have a transparent fee structure. Please contact us for details.