Unconscious bias training seeks to motivate employees to engage controlled mental processes to override their automatic tendencies and transfers proven skills for monitoring and overriding bias and creating inclusive workplaces.
Reducing unconscious bias at work is a critical component of an organisation’s efforts to create a diverse and inclusive work setting in which all employees contribute fully to work processes.
The business case for diversity and inclusion
The four-factor model of inclusion—respect, belong, empower, progress
The origin, nature and consequence of social bias, including stereotypes and affinity bias
Awareness of one’s own biases
Bias and the employee life-cycle
Micro-biases, including micro-inequities and micro-aggressions
How employees cover and implications for work settings
The SPACE2 Model of Mindful Inclusion—Six evidence-based techniques for managing bias in oneself and others
Unconscious bias training can be tailored to meet the different needs of leaders, people managers and individual contributors.
Individual contributors—Minimal decision-making influence on employee life cycle. Focus on micro-biases, mindful responding and inclusive groupwork.
People managers—High level of decision-making influence across the employee life cycle. Additional focus areas include objective assessment, promotion, and development as well as techniques for fostering inclusive work settings from behavioural science (inclusion nudges).
Leaders—High level of influence over organisational culture. Inclusive Leadership Training is recommended.
Knowledge of the business drivers for inclusion and diversity
Understanding of the meaning of inclusion
Awareness of one’s own and other’s biases and implications for work settings
Respect for and willingness to embrace individual differences and diverse perspectives
Appreciation of the value of the contributions of all employees
Skills for managing bias in oneself and others
Workshop participants leave with a personalised action plan for managing their own and others’ unconscious bias.
Consistent with research on adult learning, we believe that the best learning outcomes result when participants engage holistically with program content. All Include-Empower learning and development programs incorporate experiential learning techniques, including opportunities to reflect on and apply learnings to the real-life challenges facing participants.
Individual contributors and people managers working in diverse settings.
Recommended workshop size is 10-24 participants.
The program may be run as a full or half-day.
- Unconscious bias training that works
- Nudging bias out of your workplace: Learnings from social psychology
- “Just tell me what to do”: Useful frameworks for thinking about inclusive leadership
- Mind your micro-biases: Subtle slights that exclude
- Gender bias at work: Competence evaluation bias and the argument for targets
- Gender bias at work: Gendered feedback
- Gender bias at work: The assertiveness double-bind
- Missing: Leaders of Asian descent
- Ingroup bias: Preferring people like ourselves
- Unconscious bias: Putting more rungs on the ladder
- Eliminating bias in recruitment and selection