Overview

Trauma-Informed Investigations Training develops capabilities for responding to and managing workplace disclosures and complaints in a human-centered and trauma-informed manner. Participants acquire an understanding of trauma and how it affects the grievance process. They will also acquire strategies for responding to and investigating disclosures in a manner that minimises the risk of harm to all parties to a complaint and themselves and that supports an effective investigation.

Content & Flow

• • Understanding trauma and how it affects the grievance process
  • The benefits of trauma-informed grievance management for individuals and employers
  • Principles of trauma-informed practice and care
  • Risks to trauma-informed responding (e.g., breach of confidentiality, personal biases)
  • How trauma-informed principles are reflected in the employer’s workplace misconduct policies and grievance processes
  • Applying trauma-informed principles to all stages of grievance management (receiving a disclosure, interim measures, conducting investigations, determination of findings, sanctions and remedies, providing ongoing support, protecting yourself from vicarious trauma)
  • Q&A

Approach 

Incorporating organisationally relevant case studies, workshop participants apply trauma-informed principles and the employer’s workplace misconduct policies to all stages of an investigation.