Our Story
If you're here, it's likely because you're looking for a partner you can trust to deliver complex workplace culture work with care for your people and the realities of your organisation.
On this page you'll learn a little more about the Culture Plus journey, the values that drive this work, and the approach Culture Plus uses to support organisations navigating some of their most sensitive cultural challenges.
More than 15 years delivering measurable outcomes
Trusted by leading Australian and global organisations across government, regulated industries and complex corporate environments.
I founded Culture Plus because I believe organisations perform at their best when people feel safe, respected and able to contribute fully — regardless of their background, identity or ability.
When this happens, organisations are stronger, more resilient and better able to deliver on their purpose.
But when respect, safety and inclusion are missing, the consequences are real: reduced trust, regulatory exposure, loss of talent and operational risk.
For more than 15 years I have partnered with organisations to move beyond policies and good intentions — combining behavioural science, regulatory insight and systems thinking to deliver meaningful, end-to-end cultural change.
My engagements range from independent culture reviews, DEI diagnostics and strategy, Positive Duty compliance and AI ethics advisory to inclusive leadership capability and governance reform and implementation. The focus is always on supporting organisations to translate intent into practice.
Clients work with me because I hold difficult conversations with clarity and care across all levels of the organisation, bringing together rigour, empathy and practical leadership insight to help navigate complex cultural challenges.
If this resonates, I would welcome the opportunity to speak with you.
Felicity Menzies
Founder, Culture Plus
Why Culture Plus
Culture Plus work has been formally commended in parliamentary settings and has supported organisations implementing recommendations from high-stakes independent reviews and commissions.
Over the past 15 years Culture Plus has worked with more than 35,000 leaders and their teams to build safer, more inclusive workplaces, often through multi-year partnerships supporting sustained cultural reform.
Culture Plus programs are endorsed by the Australian Human Resources Institute (AHRI), Australia's peak professional body for HR and workplace capability.
The Practical Capability Model
It requires a clear understanding of what needs to change, tailored solutions, leadership accountability and the ability to embed new ways of working into the systems that shape behaviour every day.
That is why all Culture Plus work is grounded in The Practical Capability Model — five stages grounded in behavioural science, adult learning principles, trauma-informed practice, regulatory alignment, commercial and operational realities, systems thinking and governance frameworks.
What Culture Plus does
Global reach
Over the past 15 years Culture Plus has advised organisations across government, corporate and global sectors in Australia and internationally. The work has supported organisations across Australia, New Zealand, Singapore, China, Hong Kong, Malaysia, Thailand, the Philippines, the United Kingdom, Papua New Guinea, India, the United States, Canada and Europe.
Each environment brings different cultural contexts, regulatory expectations and leadership challenges. The work always begins by understanding those realities.
Trusted partner
A selection of organisations Culture Plus has partnered with across regulated industries, government and global corporations.
Credentials
Verified certifications in artificial intelligence strategy from leading institutions.
Oxford Saïd Business School
Artificial intelligence strategy and implementation for business leaders.
Verify credentialoxethica GmbH · Virtualbadge
Verified credential in ethical principles, regulatory intentions, and practical compliance for trustworthy and safe AI.
Verify credentialCredentials
Verified accreditation to deliver Cultural Intelligence (CQ) assessments and training from the global standard-setter.
Case studies
For more than 15 years, Culture Plus has partnered with ASX-listed entities, government agencies, professional partnerships, member-based organisations, start-ups and global corporations across industries to deliver measurable cultural change.
Featured
Shifting from programmatic initiatives to a fully integrated, leadership-accountable DEI model.
Shifting the ATO from programmatic, HR-led initiatives to a fully integrated, executive-led and leadership-accountable DEI model — with measurable metrics aligned to enterprise objectives.
The Culture Plus impact
Respect at Work · NSW Parliament
Building Respect at Work capability across NSW Parliament.
Inclusive Leadership · Mining
Shifting leaders from resistance to ownership on gender equity.
Cultural Diversity · Monash University
Building cultural inclusion capability at Monash University.
Book
Our CEO, Felicity Menzies, is the author of A World of Difference: Leading in Global Markets with Cultural Intelligence, a book exploring how leaders build inclusive and culturally intelligent organisations in global environments.
Drawing on Felicity's personal experiences and research-driven insights, the book shows how organisations with cultural intelligence benefit from increased innovation and creativity, access to new markets, and the attraction and retention of top global talent. Readers learn how to develop their own cultural intelligence and that of their workforce, as well as best practices for managing and leading effectively across cultures.
The book is included on the Australian Institute of Company Directors (AICD) member reading list, reflecting its relevance for governance and leadership.
Featured in
Commentary and thought leadership published across global business and HR outlets.
Hear what clients say
"On behalf of our team, I would like to extend our thanks for the outstanding work you have done in partnership with us since November 2023. Over this period, over 100 RISE training sessions have been delivered in collaboration with you, and the feedback from participants has been consistently excellent. Your commitment, professionalism, and ability to engage meaningfully with staff have made a lasting impact. We are especially grateful for the role you have played in helping drive cultural change within NSW Parliament — enacting the Broderick Review Recommendations."
Let's work together
Let's work together to create respectful, safe and inclusive workplaces — with leadership commitment, practical capability, disciplined implementation and care for the people at the centre of the work.
