DEI Training
Unconscious bias training & mindful inclusion.
For DEI leads, HR, People & Culture, L&D professionals, and leaders, managers, teams, and organisations committed to addressing unconscious cognitive patterns influencing workplace decisions — without triggering backlash or defensiveness.
Book a consultationCulture Plus method
Behaviour-first. Evidence-based. Built to last.
Practical, evidence-based
Practical, evidence-based unconscious bias training that changes how people decide and collaborate — without backlash.
Unconscious bias influences how people interpret information, evaluate performance, build trust, and make decisions. These biases are not intentional acts of discrimination. They are cognitive shortcuts shaped by experience, culture, and social norms that help the brain process information quickly.
However, when left unexamined, these shortcuts can distort judgement — affecting decisions about recruitment, promotion, performance assessment, collaboration, and leadership opportunities.
"We ran unconscious bias training two years ago and nothing changed."
"The training made people defensive — it felt like blame rather than learning."
"It was death by PowerPoint — research studies with no connection to our work."
Programme snapshot
What you need to know at a glance.
Recruitment has the most immediate impact on workforce diversity. Culture Plus offers a dedicated deep-dive for hiring managers and talent acquisition professionals: Unconscious Bias in Hiring & Inclusive Recruitment Training.
Leaders, managers, HR professionals, and team members at all levels. For some, focus is on decisions — hiring, performance, promotion. For others, it's everyday interactions shaping inclusion.
Endorsed capability partner
Trusted by Australia's peak HR body.
Culture Plus Consulting is proud to design and deliver flagship DEI programmes for the Australian Human Resources Institute (AHRI) — Australia's peak HR professional body — supporting HR leaders and practitioners to build capability for inclusive leadership and organisational change.
Connect with us to explore how evidence-based DEI training can help your organisation build capability, strengthen culture, and deliver meaningful, measurable change.
What this training covers
What this unconscious bias training covers.
This course addresses bias across the full range of workplace decisions and interactions. Participants develop practical skills they can apply immediately and repeatedly — practised in real scenarios like hiring conversations, performance reviews, and team meetings.
What changes after this training
Real shifts that matter.
Practical, repeatable strategies to interrupt bias in real time. More consistent decision-making across performance, development, and talent processes. Observable improvements in decision quality and fairness — in hiring, promotions, and daily interactions. A pre-defined measurement framework tracking lasting, observable behavioural shifts.
Our methodology
The Practical Capability Model
Every Culture Plus programme is built on the same evidence-based methodology. Hover any step for detail:
Your facilitator
CEO, Author and Principal Consultant
Felicity Menzies
Every Culture Plus engagement is delivered with behavioural rigour and practical relevance by Felicity Menzies — organisational psychologist, author, and specialist facilitator.
- Role
- Founder, Culture Plus Consulting
- Qualification
- Bachelor of Commerce; Bachelor of Arts (Psych) — University Medallist; Fellow, Chartered Accountants Australia and New Zealand
- Experience
- 15+ years advising leading global and Australian private and government organisations; former senior executive in financial services and consulting
- Discipline
- Organisational psychology, behavioural science & trauma-informed practice
- Published
- A World of Difference (2016); contributor to leading business and HR publications globally
- Recognition
- LinkedIn Top Voice; commendation in NSW Parliament
Credentials
Cultural Intelligence-accredited expertise
Verified accreditation to deliver Cultural Intelligence (CQ) assessments and training from the global standard-setter.
From the book
Culture is the sum of behaviours leaders permit, model, and reward.A World of Difference — Felicity Menzies →
Free guide
Need unconscious bias training that drives real behaviour change?
This guide outlines the essential conditions for effective bias training that builds lasting capability — moving beyond awareness to sustained inclusion.
Download the guideFrequently asked questions
Questions about unconscious bias training, answered.
If you have a question we haven't covered, write to us — a real human responds within one working day.
Awareness-only, blame-based, one-off programmes produce limited results. Skill-based training linked to real decisions with structured reinforcement over time consistently works. This programme is built on that evidence — behaviour-first, scenario-based, and built-in reinforcement.
Selected work
Trusted partners
Bias & inclusion programme clients.
Felicity was really engaging as a presenter, but also supported all of the information as validated by research studies. It was also really non-judgemental and provided an opportunity for people to acknowledge their own biased thoughts in a mindful way. She used lots of real-life and personal examples that were easy to understand and relate to.
While you're here
Related services
Inclusive Hiring
Remove bias from the hiring system — sourcing, assessment, interviewing and onboarding.
Learn more →Inclusive Leadership
Evidence-based leader programs that build the day-to-day behaviours strategy depends on.
Learn more →DEI Training
Capability programs that translate strategy into inclusive everyday behaviour.
Learn more →Further reading
From the journal
Build the inclusion capability your organisation needs
This isn't about proving progressiveness.
It's about strengthening the discipline that leads to fairer decisions and more inclusive workplaces. Equip your people to recognise and interrupt bias in everyday decisions and interactions.
Scope an unconscious bias training programme