Diversity & Inclusion Training
Implementing & leading effective employee resource groups.
Practical training that builds governance, leadership skills, and measurement tools to turn ERGs into strategic assets that drive real organisational change.
Book a consultationCulture Plus method
Behaviour-first. Evidence-based. Built to last.
Building effective, sustainable ERGs
ERGs are a powerful force for inclusion, equity and organisational impact.
Effective ERGs are transformative drivers of organisational diversity, equity and inclusion efforts, empowering employees to create a more inclusive workplace that reflects diverse perspectives.
When employee resource groups operate within a clear organisational framework, they strengthen inclusion and belonging, provide structured insight into employee experience, support leadership decision-making, build leadership skills among ERG leaders, and connect to talent pipelines, retention, and engagement in measurable ways.
Book a consultationWhy ERGs fail
Yet, many ERGs are set up without the foundations that make them last.
The structural pieces that turn goodwill into lasting impact are too often missing — and the consequences are predictable.
The foundations that get skipped
Without the right structure and support
Common concerns we hear
We have a few networks but they don't seem to make a real difference.
How can we help our ERG leads juggle their volunteer roles alongside their full-time day jobs?
There's a lot of goodwill and good ideas, but how do we focus on what really matters?
The solution
Training that builds practical capability for effective, sustainable ERGs.
Our ERG training tackles these structural challenges head-on — not by relying on motivation alone, but by building strong foundations.
This program equips you to design, launch, and lead employee resource groups that are truly effective — aligned with your organisational strategy, governed for long-term success, and measured to prove their impact. It also prepares ERG leaders to handle difficult conversations and navigate the unique challenges diverse groups face.
The outcome: ERGs that are sustainable, credible, and strategically connected — empowering employees with the skills and confidence to drive meaningful change.
Programme snapshot
What you need to know at a glance.
HR and People & Culture professionals, DEI and inclusion leads, ERG leaders and committee members, executive sponsors, and senior leaders shaping or strengthening employee resource groups.
Endorsed capability partner
Trusted by Australia's peak HR body.
Culture Plus Consulting is proud to design and deliver flagship DEI programmes for the Australian Human Resources Institute (AHRI) — Australia's peak HR professional body — supporting HR leaders and practitioners to build capability for inclusive leadership and organisational change.
Connect with us to explore how evidence-based DEI training can help your organisation build capability, strengthen culture, and deliver meaningful, measurable change.
What this training covers
From structure to strategic influence.
Participants will learn to build and lead effective, sustainable employee resource groups with clear governance, strategic focus, leadership capability, and impact measurement.
What changes after this training
Outcomes you can see and measure.
Clear purpose and defined governance give members a real voice. ERG leaders lead with practical skills and confidence, not just goodwill. Volunteer burnout is tackled structurally — distributed leadership and succession planning keep groups energised and sustainable.
Our methodology
The Practical Capability Model
Every Culture Plus programme is built on the same evidence-based methodology. Hover any step for detail:
Your facilitator
CEO, Author and Principal Consultant
Felicity Menzies
Every Culture Plus engagement is delivered with behavioural rigour and practical relevance by Felicity Menzies — organisational psychologist, author, and specialist facilitator.
- Role
- Founder, Culture Plus Consulting
- Qualification
- Bachelor of Arts (Psychology) — University Medallist; Fellow, Chartered Accountants Australia and New Zealand; Bachelor of Commerce; Advanced Accreditation, Cultural Intelligence; Oxford Saïd AI Governance, Compliance & Ethics; Certified AI Ethicist
- Experience
- 15+ years advising leading global and Australian private and government organisations; former senior executive in financial services and consulting
- Discipline
- Organisational psychology, behavioural science & trauma-informed practice
- Published
- A World of Difference (2016); contributor to leading business and HR publications globally
- Recognition
- LinkedIn Top Voice; commendation in NSW Parliament
From the book
Culture is the sum of behaviours leaders permit, model, and reward.A World of Difference — Felicity Menzies →
Free guide
Looking for ERG training that drives real impact?
This guide outlines what conditions support impactful diversity, equity and inclusion training — including what helps behaviour change stick.
Download the guideFrequently asked questions
Questions about ERG training, answered.
If you have a question we haven't covered, write to us — a real human responds within one working day.
Many ERGs falter because they lack clear purpose, governance, resources, and realistic expectations for volunteer leaders. This training tackles those structural issues — not by relying on motivation but by building solid foundations that support good intentions with practical tools and practice.
Still have questions?
Talk to FelicityTrusted partners
ERG & D&I capability clients.
Working with Felicity has fast-tracked our approach to diversity and inclusion tenfold. With a clear understanding of best practices, plus Felicity's ability to communicate and open the minds of the most senior within the organisation, we now have complete support for what we are trying to do and an understanding of how to do it. She is a true trusted partner, and I hope that we can continue working with her for many years to come.
While you're here
Related services
DEI Strategy
A board-endorsed plan with named accountability and measurable outcomes.
DEI Strategy →Inclusive Leadership
Evidence-based leader programs that build the day-to-day behaviours strategy depends on.
Inclusive Leadership →Cultural Diversity
Build culturally safe, high-performing workplaces across ethnicity, faith and language.
Cultural Diversity →
Create ERGs that drive real impact
This isn't about launching another network that doesn't achieve its promise.
It's about building the capability that transforms your employee resource groups into strategic assets your organisation values, your employees trust, and your ERG leaders can sustain.
Discuss your ERG needs