Diversity & Inclusion Training
Unconscious bias in hiring & inclusive recruitment.
For DEI leads, HR and People & Culture professionals, Talent Acquisition specialists, Learning & Development leaders, Hiring Managers, and interview panels committed to fairer, more consistent, inclusive, and defensible hiring practices.
Book an exploratory callCulture Plus method
Behaviour-first. Evidence-based. Built to last.
Specialist training
Embedding bias interruption throughout your recruitment and selection journey — from job descriptions to final offers.
Unconscious bias refers to automatic assumptions we hold unknowingly, shaping decision-making without conscious awareness — even when we intend to be fair and inclusive. Bias influences selection decisions, favouring those similar to current team members or fitting familiar ideas and traditional role stereotypes. This limits diversity, stifles creativity, innovation, and performance. Diverse teams bring fresh perspectives and improved problem-solving.
Many organisations have recruitment policies, diverse panels, and structured interview practices. Yet bias still shapes shortlists, questioning, "fit" perceptions, assessment, and selection decisions. The issue isn't policies — it's what happens between policy and outcome. Here are some honest reflections from hiring leaders who have faced this challenge:
"We see bias signs in candidate shortlists and hiring outcomes but don't know how to fix it."
"Our managers rely on gut instinct — how do we shift them to evidence-based decisions?"
"We want practical ways to spot and stop bias without slowing down hiring."
Programme snapshot
What you need to know at a glance.
Hiring managers, HR professionals, talent acquisition teams, interview panel members, and anyone informing recruitment practices and making selection decisions.
Endorsed capability partner
Trusted by Australia's peak HR body.
Culture Plus Consulting is proud to design and deliver flagship DEI programmes for the Australian Human Resources Institute (AHRI) — Australia's peak HR professional body — supporting HR leaders and practitioners to build capability for inclusive leadership and organisational change.
Connect with us to explore how evidence-based DEI training can help your organisation build capability, strengthen culture, and deliver meaningful, measurable change.
What this training covers
What this unconscious bias in hiring & inclusive recruitment training covers.
This course addresses unconscious bias across the entire spectrum of the hiring process, providing practical strategies to identify and interrupt bias at every stage. General unconscious bias training often doesn't go deep enough to change recruitment decisions, and awareness alone isn't sufficient. This focused training integrates practical strategies to interrupt bias at every hiring stage.
What changes after this training
Real shifts that matter.
More diverse, qualified shortlists. Removing bias from sourcing and screening means strong candidates aren't filtered out before they get a fair look. Structured job design and attraction practices broaden your talent pool, so you build teams that bring fresh perspectives instead of repeating familiar patterns.
Trusted partners
Inclusive hiring clients.
Felicity was really engaging as a presenter, but also supported all of the information as validated by research studies. It was also really non-judgemental and provided an opportunity for people to acknowledge their own biased thoughts in a mindful way. She used lots of real-life and personal examples that were easy to understand and relate to.
Our methodology
The Practical Capability Model
Every Culture Plus programme is built on the same evidence-based methodology. Hover any step for detail:
Your facilitator
CEO, Author and Principal Consultant
Felicity Menzies
Every Culture Plus engagement is delivered with behavioural rigour and practical relevance by Felicity Menzies — organisational psychologist, author, and specialist facilitator.
- Role
- Founder, Culture Plus Consulting
- Qualification
- Bachelor of Arts (Psychology) — University Medallist; Fellow, Chartered Accountants Australia and New Zealand; Bachelor of Commerce; Advanced Accreditation, Cultural Intelligence; Oxford Saïd AI Governance, Compliance & Ethics; Certified AI Ethicist
- Experience
- 15+ years advising leading global and Australian private and government organisations; former senior executive in financial services and consulting
- Discipline
- Organisational psychology, behavioural science & trauma-informed practice
- Published
- A World of Difference (2016); contributor to leading business and HR publications globally
- Recognition
- LinkedIn Top Voice; commendation in NSW Parliament
Credentials
Cultural Intelligence-accredited expertise
Verified accreditation to deliver Cultural Intelligence (CQ) assessments and training from the global standard-setter.
From the book
Culture is the sum of behaviours leaders permit, model, and reward.A World of Difference — Felicity Menzies →
Free guide
Need unconscious bias in hiring & inclusive recruitment training that changes hiring outcomes?
This guide outlines the essential conditions for effective bias training that builds lasting capability — moving beyond awareness to practical capability for fair and defensible hiring.
Download the guideFrequently asked questions
Questions about unconscious bias in hiring & inclusive recruitment, answered.
If you have a question we haven't covered, write to us — a real human responds within one working day.
General bias training covers all workplace decisions and interactions. This programme focuses entirely on the recruitment and selection process — job design, screening, interviewing, panel calibration, and offers. Many organisations invest in both programmes.
Still have questions?
Talk to Felicity
Make hiring decisions your organisation can defend — and be proud of
This isn't about lowering the bar.
It's about strengthening the discipline that leads to better hiring outcomes and more inclusive, high-performing teams. Equip your hiring managers and recruitment teams to make structured, fair, and defensible hiring decisions.
Scope an inclusive recruitment programme