Legal
CULTURE PLUS CONSULTING PTY LTD
ABN 43 614 463 982 | ACN 614 463 982
www.cultureplusconsulting.com
Last updated: April 2026
CULTURE PLUS CONSULTING PTY LTD (ABN 43 614 463 982, ACN 614 463 982) ("our Company") thank you for visiting our website www.cultureplusconsulting.com ("our Site"). Culture Plus Consulting provides expert advisory, training and diagnostic services in the areas of diversity, equity and inclusion (DEI), respect at work, workplace culture, psychological safety, work health and safety, gender equity, and related fields. These Terms of Use govern your use of our Site and all associated services, including our consulting services pages, case studies, blog, free downloadable resources, and e-learning products delivered via our Teachable school. Your use of our Site and any of these services constitutes your full agreement to these Terms of Use ("Terms") and our Privacy Policy, which together form a legally binding and enforceable contract between you and our Company ("Agreement"). If you do not accept these Terms or our Privacy Policy, you must immediately cease all use of our Site and notify us to discontinue any Updates you have subscribed to.
1.1 It is your responsibility to check these Terms regularly at www.cultureplusconsulting.com to keep yourself updated of any changes.
1.2 These Terms may be amended from time to time without prior notice to you. Your continued use of our Site and/or our services following any such changes constitutes your agreement to be bound by the amended Terms.
2.1 Our Site and associated services include the following, each of which is governed by these Terms:
2.2 Together, our Site’s associated blog, case studies, forum and community features are referred to in these Terms as the "Platform".
3.1 No content on our Site, Platform, E-Learning Products, Free Resources or Updates constitutes legal advice, financial advice, psychological advice, human resources advice, or any other form of professional advice for which a licence may be required under applicable Australian law. In particular:
(a) Content relating to Respect at Work and Positive Duty does not constitute legal advice about your obligations under the Sex Discrimination Act 1984 (Cth), as amended by the Anti-Discrimination and Human Rights Legislation Amendment (Respect at Work) Act 2022 (Cth), or under the Anti-Discrimination Act 1977 (NSW) or any other applicable state or territory anti-discrimination law. The positive duty under the Sex Discrimination Act requires all employers and persons conducting a business or undertaking (PCBUs) to take reasonable and proportionate measures to eliminate relevant unlawful conduct, as far as possible. The Australian Human Rights Commission (AHRC) has had enforcement powers in relation to the positive duty since 12 December 2023. Employers and PCBUs must seek independent legal advice regarding their specific positive duty obligations and should consult the AHRC’s Guidelines for Complying with the Positive Duty (August 2023).
(b) Content relating to Work Health and Safety (WHS) does not constitute legal advice about your obligations under the Work Health and Safety Act 2011 (Cth), the Work Health and Safety Act 2011 (NSW), or any other applicable WHS legislation. In particular, content relating to sexual and gender-based harassment in the workplace should be read alongside the Work Health and Safety (Sexual and Gender-based Harassment) Code of Practice 2025, which provides detailed guidance on applying WHS risk management principles to these risks. Organisations must seek independent legal and safety advice regarding their specific WHS obligations.
(c) Content relating to WGEA Reporting does not constitute legal, accounting or compliance advice about your obligations under the Workplace Gender Equality Act 2012 (Cth).
(d) Content relating to the National Higher Education Code does not constitute legal advice about compliance with the Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 (Cth) or the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025 (a legislative instrument registered 17 October 2025 and in force for universities from 1 January 2026, and for all other higher education providers from 1 January 2027). Higher education providers must seek independent legal and compliance advice about their specific obligations under those instruments and the Higher Education Support Act 2003 (Cth), including obligations monitored by the Higher Education Gender-based Violence Regulator.
(e) Content relating to AI Ethics, Governance & Compliance does not constitute legal advice about your obligations under any applicable Australian or international AI-related law or regulatory framework, which continues to evolve.
All content is provided for general information and educational purposes only. You should always seek independent professional legal, HR, safety or regulatory advice specific to your organisation’s circumstances.
3.2 Any tips, opinions, FAQs, course content, blog articles and answers on our Site constitute the sole discretionary opinion of our Company, and where applicable, those of third party writers and contributors whose names are published alongside such content. Such content does not represent the opinion of any professional advisor, nor shall your reliance on it create any legal obligation enforceable against our Company.
3.3 Any information on our Site, Platform, E-Learning Products, Free Resources and Updates may be amended at any time in our sole discretion without prior notice to you.
3.4 All content is for general knowledge and personal development only. Statements have not been assessed or evaluated by any regulatory authority, statutory board or educational institution unless otherwise stated.
3.5 Our Site contains two types of third-party endorsement content which should be read distinctly:
(a) Case studies are authored by our Company based on work undertaken for client organisations. They may identify the client organisation by name. Where a case study contains information that would not ordinarily be in the public domain and was disclosed by the client in the course of the engagement — including internal organisational matters, the circumstances giving rise to the engagement, diagnostic or survey findings, investigation outcomes, or recommendations made to the client ("Confidential Information") — our Company seeks the agreement of the relevant client organisation before publication. Case studies that identify a client by name but do not contain Confidential Information as defined above may be published without specific consent. Case studies do not identify individual employees. They do not constitute any warranty of results for other organisations.
(b) Testimonials are statements from clients or participants published on our Site. Where a testimonial is drawn from a communication that was not originally provided for the purpose of publication (for example, an email or message sent in the normal course of a client relationship), our Company will notify the individual of its intention to publish, identifying the specific content and where it will appear, and will allow a period of at least 14 days for the individual to raise an objection. Where no objection is received within that period, our Company will proceed to publish on the basis that the individual has had a genuine and reasonable opportunity to object and has not done so. Individuals may request removal of a testimonial at any time after publication by contacting us at info@cultureplusconsulting.com, and we will action such requests promptly. Testimonials reflect the personal views and experiences of the individual only and do not constitute any warranty, express or implied, of the effectiveness, quality or performance of our services.
4.1 Certain Free Resources available on our Site may be downloaded at no charge upon providing your name and email address. By requesting a Free Resource, you consent to:
4.2 Free Resources are for your personal, non-commercial use only. You may not reproduce, distribute, sell or otherwise make Free Resources available to third parties without our prior written consent.
4.3 We reserve the right to modify, withdraw or replace any Free Resource at any time without notice.
5.1 All content on our Site, Platform, E-Learning Products, Free Resources and Updates – including write-ups, articles, blog posts, webinars, videos, e-learning modules, course materials, assessments, diagrams, charts, photographs and drawings – is protected by copyright under the Copyright Act 1968 (Cth), trade mark registrations, design registrations and/or other intellectual property rights (whether owned by our Company or licensed to it). Without our prior written consent, you may not reproduce, copy, download (except as expressly permitted), extract, store, distribute, sell, modify or create derivative works from any such content. We reserve the right to take legal action for any unauthorised use.
5.2 All company names, logos, trade marks, service marks and brands (collectively "Branding") on our Site, Platform, E-Learning Products, Free Resources and Updates belong to our Company or to third parties who have agreed to display their Branding. You may not copy, replicate, modify, extract, download or otherwise use any such Branding without prior written consent.
5.3 Access to and purchase of E-Learning Products grants you a limited, non-exclusive, non-transferable, personal licence to access and use the relevant course materials for your own personal and non-commercial purposes only. You must not share login credentials, redistribute course content, or make course materials available to any third party.
5.4 Where you purchase E-Learning Products for use in corporate or group training (for example, bulk enrolments for employees or team members), separate corporate licensing terms apply. Please contact us at info@cultureplusconsulting.com to discuss corporate licensing before purchasing multiple enrolments. Purchasing multiple individual enrolments does not, by itself, grant any right to reproduce, display or adapt course content beyond the individual access granted to each enrolled user.
5.5 Our Company and its licensors retain all intellectual property rights in all E-Learning Products, Free Resources and other content at all times, regardless of any licence granted to you.
6.1 Our E-Learning Products are hosted on and delivered via Teachable (teachable.com), a platform operated by Teachable, Inc., a Delaware corporation and member of the Hotmart Company group, with our Teachable school available at cultureplusconsulting.teachable.com. References to “E-Learning Products” in these Terms include all courses, digital content and learning materials delivered via our Teachable school.
6.2 By enrolling in any E-Learning Product, you agree to be bound by both these Terms AND Teachable’s own Terms of Use (available at teachable.com/terms-of-use) and Teachable’s Privacy Policy (available at teachable.com/privacy-policy). In the event of any inconsistency between these Terms and Teachable’s terms regarding the operation of the Teachable platform itself, Teachable’s terms shall prevail in respect of that platform. Our Terms shall otherwise prevail with respect to our content, services, intellectual property and liability.
6.3 To access our E-Learning Products, you will be required to create an account on the Teachable platform. You are responsible for keeping your Teachable account credentials secure and confidential.
6.4 Payments for E-Learning Products are processed by Teachable/Hotmart on our behalf. Our Company does not directly collect or store your payment card details. Any payment disputes or chargebacks are subject to Teachable’s payment terms as well as our refund policy published on our Site from time to time. Our liability in relation to Teachable’s payment processing services is limited to the extent permitted by applicable law, including the Australian Consumer Law.
6.5 Upon successful enrolment and payment (where applicable), you will be granted access to the relevant course materials for the duration specified at the point of enrolment. We reserve the right to update or amend E-Learning Product content at any time in our sole discretion.
6.6 You acknowledge that access to E-Learning Products requires a compatible device and internet connection, and that we are not responsible for any inability to access course materials arising from your technical environment.
6.7 We do not guarantee that your completion of any E-Learning Product will lead to any particular professional outcome, qualification, certification or employment opportunity unless expressly stated at the point of enrolment.
6.8 Our Company does not guarantee the continuous availability of the Teachable platform. Teachable may modify, suspend or terminate its platform services at any time. While we will endeavour to provide reasonable notice of any such changes that affect your access to our E-Learning Products, we are not liable for any interruption to or withdrawal of the Teachable platform by Teachable, Inc. or Hotmart.
6.9 Refunds for E-Learning Products are subject to our refund policy as published on our Site from time to time, and to the applicable provisions of the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).
7.1 Our Site includes a blog containing articles and commentary published by our Company and guest contributors. All blog content is subject to clause 3 of these Terms (Site Content and Disclaimer) and the intellectual property provisions in clause 5.
7.2 Where our Platform permits you to post comments, questions, forum posts or other user-generated content ("User Content"), you are solely responsible for that User Content. You warrant that your User Content:
7.3 By posting User Content on our Platform, you grant our Company a non-exclusive, royalty-free, perpetual, irrevocable worldwide licence to use, reproduce, modify, publish, translate, distribute and display that User Content in connection with the operation of our Site and Platform.
7.4 Our Company reserves the right (but has no obligation) to monitor, edit, remove or refuse to publish any User Content at any time in our sole discretion, without notice and without liability to you.
8.1 Our Site contains information about our consulting, advisory, training and diagnostic services in the areas of DEI, respect at work, psychological safety, workplace culture, WHS, gender equity, AI ethics, and related fields. Any enquiries you submit via our Site contact forms (including via the “Request a confidential conversation” function) or directly by email are subject to the terms of any separate written service agreement entered into between you and our Company.
8.2 Nothing on our Site, including any services pages, case studies or testimonials, constitutes an offer, quotation or binding commitment to provide consulting services. Any such offer will be set out in a formal proposal or service agreement issued by our Company.
8.3 You acknowledge that the subject matter of our consulting services – including workplace investigations, trauma-informed practice, harassment and discrimination matters, and organisational culture reviews – may involve sensitive and confidential information. Our Company treats all such information as strictly confidential in accordance with any applicable written service agreement and our Privacy Policy. Nothing in the subject matter of a consulting enquiry or engagement creates any legal obligation on the Company beyond those set out in a formal written agreement.
8.4 Our Company reserves the right to decline to provide consulting services to any person or organisation at its sole discretion.
9.1 Our Site, Platform, E-Learning Products, Free Resources and Updates may contain links to third party websites and services, including the Teachable platform, social media sites, and other external resources. We do not control any such third party sites. Your use of and access to any third party site is at your sole risk and subject to that third party’s own terms of use. Please contact the relevant third party directly with any queries.
9.2 You agree that our Company may employ cookies, action tags and other lawful technological means to record your anonymised access of our Site for the purpose of improving our services and your browsing experience, in accordance with our Privacy Policy.
10.1 Our Site, Platform, E-Learning Products, Free Resources and Updates are not intended for persons under the age of 18 years in Australia. If you are a minor, please cease use of our Site immediately. Parents and legal guardians are responsible for monitoring whether a minor is accessing our Site or E-Learning Products. Note: Teachable’s Terms of Use require users to be at least 18 years old, or between 13 and 18 with parental or guardian permission.
11.1 Any feedback and comments you provide to us, whether via email or via our Platform (“Feedback”), shall become and remain the property of our Company. Our Company may use, publish or disseminate such Feedback in its sole discretion, with or without attribution to you as the author, without notifying you or seeking your advance consent. You assign all ownership (including copyright) in your Feedback to our Company upon submission. To the extent permitted by the Copyright Act 1968 (Cth), you consent, in accordance with sections 195AWA and 195AXJ of that Act, to all acts and omissions by our Company in relation to your Feedback that would otherwise infringe your moral rights (including the right of attribution and the right of integrity), and you acknowledge that moral rights in your Feedback cannot be assigned or transferred.
11.2 You are solely responsible for your Feedback and must ensure it does not contain defamatory, abusive or infringing content. You agree to indemnify and hold harmless our Company for all losses, costs and third party claims arising from your Feedback.
12.1 Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to cancel your service contract and to a refund for the unused portion, or compensation for its reduced value. For major failures with goods, you are entitled to choose a refund or replacement.
12.2 If a failure does not amount to a major failure, you are entitled to have it rectified in a reasonable time and, if this is not done, to a refund and/or cancellation. You are also entitled to compensation for any other reasonably foreseeable loss or damage from a failure.
12.3 Nothing in these Terms is intended to limit, exclude or modify any rights you may have under the Australian Consumer Law or any other applicable Australian law that cannot be excluded, restricted or modified by agreement.
13.1 While we have exercised due care in the preparation of all content on our Site, Platform, E-Learning Products, Free Resources and Updates, such content is provided “AS IS”, “WITH ALL FAULTS” and “AS AVAILABLE”.
13.2 YOUR USE OF OUR SITE, PLATFORM, E-LEARNING PRODUCTS, FREE RESOURCES AND UPDATES IS AT YOUR OWN RISK. SUBJECT TO CLAUSE 12 AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE AUSTRALIAN LAW, OUR COMPANY MAKES NO WARRANTIES (EXPRESS OR IMPLIED) ABOUT THE QUALITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, OR RELIABILITY OF ANY OF THESE SERVICES OR THEIR CONTENT.
13.3 TO THE FULLEST EXTENT PERMITTED BY LAW, OUR COMPANY SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOST OPPORTUNITIES, LOST DATA, SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES, HOWSOEVER ARISING AS A RESULT OF ANY USE (OR INABILITY TO USE) OF OUR SITE, PLATFORM, E-LEARNING PRODUCTS, FREE RESOURCES, UPDATES, OR ANY INFORMATION THEREIN, INCLUDING ANY INTERRUPTION TO THE TEACHABLE PLATFORM BEYOND OUR CONTROL.
13.4 To the extent permitted by law and subject to clause 12, our Company’s total aggregate liability to you shall not exceed the greater of: (a) the total amount paid by you to our Company in the 12 months preceding the relevant claim; or (b) A$100.
14.1 You agree to indemnify and hold our Company and its shareholders, directors, officers, employees, representatives and agents harmless from and against any and all claims, damages, costs and expenses, including legal fees on a full indemnity basis, arising from or related to your breach of these Terms, your User Content, your use of our Site, Platform, E-Learning Products, Free Resources and/or Updates.
15.1 These Terms and your agreement thereto shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, without reference to any conflict-of-law principles.
15.2 In the event of any dispute, you must first contact us at info@cultureplusconsulting.com and use your best endeavours to amicably resolve the dispute within 30 days. If no amicable resolution is reached, both parties agree to submit to the exclusive jurisdiction of the Courts of New South Wales, Australia.
16.1 If any provision of these Terms is rendered void, illegal or unenforceable, it shall be modified to give effect to its intention, or where modification is not possible, it shall be rendered void or unenforceable to that extent only, without affecting the enforceability of the remainder.
16.2 Our failure to enforce any right under these Terms at any time shall not constitute a waiver of that right.
16.3 A person who is not a party to this Agreement shall have no right under any applicable law to enforce any of its terms.
16.4 GST: Unless otherwise stated, all prices for our services and E-Learning Products are quoted in Australian dollars and are inclusive of Goods and Services Tax (GST) where applicable under the A New Tax System (Goods and Services Tax) Act 1999 (Cth). Tax invoices will be issued upon request or automatically upon purchase.
16.5 Force majeure: Our Company will not be liable for any delay or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic events, war, civil unrest, government actions, power failures, internet or telecommunications outages, or the unavailability or failure of the Teachable platform or any other third party service provider. We will use reasonable endeavours to minimise the impact of any such event and to resume performance as soon as reasonably practicable.
16.6 Entire agreement: These Terms, together with our Privacy Policy and any separate written service agreement, constitute the entire agreement between you and our Company regarding your use of our Site and associated services, and supersede all prior representations, discussions, negotiations and agreements, whether oral or written, relating to the same subject matter.