DIVERSITY AND INCLUSION TRAINING | DEI TRAINING
Diversity and inclusion training that builds practical capability — without backlash.
Evidence-based diversity and inclusion training (DEI training) for Australian workplaces — designed for real behaviour change, customised to your context, and trusted by Australia's peak HR body.
Explore programmesCulture Plus method
Behaviour-first. Evidence-based. Built to last.
Designed for impact
Diversity and inclusion training that fosters a respectful environment across every dimension of difference.
Whether you're making the case for your first diversity and inclusion training investment, deepening your team's capability, or searching for a provider who can customise diversity and inclusion training to your context and won't spark backlash — this page is designed to help you make informed, confident decisions.
Our diversity and inclusion training is built for DEI leads, HR, People & Culture, L&D, Talent Acquisition, leaders, managers and organisations eager to genuinely build capability — not just run awareness sessions that don't stick. Programmes span age, race, cultural and linguistic diversity, gender, sexual orientation, First Nations, disability, and neurodiversity.
Why most DEI training fails
Despite good intentions, many organisations struggle to see real impact.
Training is often delivered as one-off awareness sessions disconnected from leadership practices, everyday interactions, business strategy, and organisational systems. Without practical skills, relevance, accountability, and integration, training rarely shifts behaviour or addresses systemic barriers.
Concerns we often hear
"We ran unconscious bias training before but nothing changed."
"There's real resistance to DEI — we need something that creates change without amplifying division."
"Our leaders know what to say, but they don't know what to do."
The Culture Plus difference
Evidence-based training that drives meaningful behavioural change.
Our DEI programmes are grounded in behavioural science and built around real workplace scenarios. Rather than focusing on theory alone, we develop the practical skills leaders and employees need to make fair and inclusive decisions, lead diverse teams effectively, recognise and interrupt bias, and create psychologically safe environments.
We frame inclusion as a leadership, performance, and governance discipline — not a political agenda — designed to reduce defensiveness and build shared understanding. Our approach creates space for open dialogue, reflection, and accountability.
Culture Plus
Behaviour-first. Evidence-based. Built to last.
Endorsed capability partner
Trusted by Australia's peak HR body.
Culture Plus Consulting is proud to design and deliver flagship DEI programmes for the Australian Human Resources Institute (AHRI) — Australia's peak HR professional body — supporting HR leaders and practitioners to build capability for inclusive leadership and organisational change.
Connect with us to explore how evidence-based DEI training can help your organisation build capability, strengthen culture, and deliver meaningful, measurable change.
Programme navigator
Which programme is right for you?
Browse all programmes, or expand any row to compare audience, core focus, and when it's the right fit.
People leaders, managers, mid-level and emerging leaders
ELTs, boards, C-suite, senior partners, business owners
All levels — leaders and individual contributors
Hiring managers, HR, Talent Acquisition, interview panels
Leaders, teams, customer-facing staff, HR, DEI teams
Leaders, managers, teams, HR, front-line staff
HR, DEI leads, ERG leaders, executive sponsors, senior leaders
Choosing by organisational maturity
Where you are shapes where to start.
Starting out
No formal DEI training. Leaders may be sceptical. Need to build the case.
Inclusive Leadership (People Leaders) + Unconscious Bias & Mindful Inclusion — low-risk entry points that frame inclusion as a leadership capability.
Not sure which stage fits your organisation? Get a tailored recommendation in a 20-minute scoping conversation.
Request a recommendationDelivery formats
Workshops, webinars, keynotes, fireside chats, board briefings, and C-suite facilitation.
Delivered in-person or live virtually across Australia and internationally. Every programme is customised to your context, leadership maturity, and goals — no off-the-shelf decks.
Culture Plus
Behaviour-first. Evidence-based. Built to last.
Unsure which format will work best for your audience and goals? We'll help you scope it.
Book a scoping callSelected work
Trusted partners
DEI training clients.
Felicity was really engaging as a presenter, but also supported all of the information as validated by research studies. It was also really non-judgemental and provided an opportunity for people to acknowledge their own biased thoughts in a mindful way. She used lots of real-life and personal examples that were easy to understand and relate to.

Our methodology
The Practical Capability Model
Every Culture Plus programme is built on the same evidence-based methodology. Hover any step for detail:
Your facilitator

CEO, Author and Principal Consultant
Felicity Menzies
Every Culture Plus engagement is delivered with behavioural rigour and practical relevance by Felicity Menzies — organisational psychologist, author, and specialist facilitator.
- Role
- Founder, Culture Plus Consulting
- Qualification
- Bachelor of Arts (Psychology) — University Medallist; Fellow, Chartered Accountants Australia and New Zealand; Bachelor of Commerce; Advanced Accreditation, Cultural Intelligence; Oxford Saïd AI Governance, Compliance & Ethics; Certified AI Ethicist
- Experience
- 15+ years advising leading global and Australian private and government organisations; former senior executive in financial services and consulting
- Discipline
- Organisational psychology, behavioural science & trauma-informed practice
- Published
- A World of Difference (2016); contributor to leading business and HR publications globally
- Recognition
- LinkedIn Top Voice; commendation in NSW Parliament
Credentials
Cultural Intelligence-accredited expertise
Verified accreditation to deliver Cultural Intelligence (CQ) assessments and training from the global standard-setter.
From the book
Culture is the sum of behaviours leaders permit, model, and reward.A World of Difference — Felicity Menzies →
Free guide
Optimise your DEI training investment.
DEI learning is shaped by organisational context, leadership signals, preparation, and follow-through just as much as by what happens during a session.
This guide brings together practical guidance on what consistently supports strong learning outcomes — how we work with partners, what enables high-quality DEI learning, and the conditions that translate investment into genuine insight and behavioural change.
Download the guideFAQ
Frequently asked questions.
DEI training develops the foundational knowledge, practical skills, and systems capability to create fairer, more inclusive workplaces. It covers individual behaviour change, leadership development, HR systems redesign, and organisational governance.
Still have questions?
Talk to Felicity
Book
A World of Difference.
Our CEO, Felicity Menzies, is the author of A World of Difference: Leading in Global Markets with Cultural Intelligence, a book exploring how leaders build inclusive and culturally intelligent organisations in global environments.
Drawing on Felicity's personal experiences and research-driven insights, the book shows how organisations with cultural intelligence benefit from increased innovation and creativity, access to new markets, and the attraction and retention of top global talent. Readers learn how to develop their own cultural intelligence and that of their workforce, as well as best practices for managing and leading effectively across cultures.
The book is included on the Australian Institute of Company Directors (AICD) member reading list, reflecting its relevance for governance and leadership.
While you're here
Related services
Inclusive Leadership
Evidence-based leader programs that build the day-to-day behaviours strategy depends on.
Inclusive Leadership →Unconscious Bias
Move beyond awareness — bias interrupters built into decisions, systems and rituals.
Unconscious Bias →Psychosocial Hazards & Safety Training for Leaders
Equip leaders to manage psychosocial hazards under WHS Regulations, ISO 45003 and Positive Duty.
Psychosocial Hazards & Safety Training for Leaders →Get in touch
Build DEI capability that creates real change.
Invest in DEI programmes designed for impact — not backlash. Speak with Felicity Menzies about your organisation's context, priorities, and readiness.










