DIVERSITY AND INCLUSION TRAINING | DEI TRAINING
Diversity and inclusion training that builds practical capability, without backlash.
Evidence-based diversity and inclusion training (DEI training) for Australian workplaces designed for real behaviour change, customised to your context, and trusted by Australia's peak HR body.
Explore programsCulture Plus method
Behaviour-first. Evidence-based. Built to last.
Designed for impact
Diversity and inclusion training that fosters a respectful environment across every dimension of difference.
Whether you're making the case for your first diversity and inclusion training investment, deepening your team's capability, or searching for a provider who can customise diversity and inclusion training to your context and won't spark backlash. This page is designed to help you make informed, confident decisions.
Our diversity and inclusion training is built for DEI leads, HR, People & Culture, L&D, Talent Acquisition, leaders, managers and organisations eager to genuinely build capability, not just run awareness sessions that don't stick. Programs span age, race, cultural and linguistic diversity, gender, sexual orientation, First Nations, disability, and neurodiversity.
Definition
What is diversity and inclusion (DEI) training?
Diversity and inclusion training is workplace learning that builds the knowledge, skills and systems capability needed to create a fair, respectful and inclusive organisation. Effective DEI training goes beyond awareness to change everyday behaviour (how leaders run meetings, make hiring and promotion decisions, give feedback, and respond to exclusion) and embeds that capability into HR systems, leadership practice and governance.
- Also known as
- Diversity and inclusion training, D&I training, DEI training, inclusion training
- Who it is for
- Boards and executives, people leaders and managers, HR, People & Culture, L&D and Talent Acquisition, and all employees
- Common formats
- 90-minute briefings, half- and full-day workshops, multi-module programs, live virtual sessions and eLearning
- What good looks like
- Tailored to context, skills-based, leader-led, reinforced by HR systems, and measured over time
Why most DEI training fails
Despite good intentions, many organisations struggle to see real impact.
Training is often delivered as one-off awareness sessions disconnected from leadership practices, everyday interactions, business strategy, and organisational systems. Without practical skills, relevance, accountability, and integration, training rarely shifts behaviour or addresses systemic barriers.
Awareness sessions don't translate into behaviour change. Without skill-building, knowledge fades.
Generic content that ignores your industry, workforce, leadership maturity, and organisational reality rarely lands.
When leaders aren't visibly engaged or held accountable, training is dismissed as an HR exercise.
Training that isn't reinforced by HR systems, governance, and everyday practice doesn't shift behaviour.
Programs that feel ideological or accusatory trigger backlash that can set the agenda back years.
Single sessions disconnected from broader change rarely move the needle on culture or business outcomes.
Concerns we often hear
"We ran unconscious bias training before but nothing changed."
"There's real resistance to DEI. We need something that creates change without amplifying division."
"Our leaders know what to say, but they don't know what to do."
The Culture Plus difference
Evidence-based training that drives meaningful behavioural change.
Our DEI programs are grounded in behavioural science and built around real workplace scenarios. Rather than focusing on theory alone, we develop the practical skills leaders and employees need to make fair and inclusive decisions, lead diverse teams effectively, recognise and interrupt bias, and create psychologically safe environments.
We frame inclusion as a leadership, performance, and governance discipline, not a political agenda designed to reduce defensiveness and build shared understanding. Our approach creates space for open dialogue, reflection, and accountability.
Culture Plus
Behaviour-first. Evidence-based. Built to last.
Endorsed capability partner
Trusted by Australia's peak HR body.
Culture Plus Consulting is proud to design and deliver flagship DEI programs for the Australian Human Resources Institute (AHRI) (Australia's peak HR professional body), supporting HR leaders and practitioners to build capability for inclusive leadership and organisational change.
Connect with us to explore how evidence-based DEI training can help your organisation build capability, strengthen culture, and deliver meaningful, measurable change.
Program navigator
Which program is right for you?
Browse all programs, or expand any row to compare audience, core focus, and when it's the right fit.
Employees, teams and leaders starting their DEI learning
People leaders, managers, mid-level and emerging leaders
ELTs, boards, C-suite, senior partners, business owners
All levels: leaders and individual contributors
Hiring managers, HR, Talent Acquisition, interview panels
Leaders, teams, customer-facing staff, HR, DEI teams
Leaders, managers, teams, HR, front-line staff
HR, DEI leads, ERG leaders, executive sponsors, senior leaders
Choosing by organisational maturity
Where you are shapes where to start.
Starting out
No formal DEI training. Leaders may be sceptical. Need to build the case.
Start with Foundational DEI Training: Inspiring Inclusion to build shared understanding and everyday inclusive behaviours. Complement this with Inclusive Leadership (People Leaders) or Unconscious Bias & Mindful Inclusion for targeted capability development.
Not sure which stage fits your organisation? Get a tailored recommendation in a 20-minute scoping conversation.
Request a recommendationDelivery formats
Workshops, webinars, keynotes, fireside chats, board briefings, and C-suite facilitation.
Delivered in-person or live virtually across Australia and internationally. Every program is customised to your context, leadership maturity, and goals: no off-the-shelf decks.
Culture Plus
Behaviour-first. Evidence-based. Built to last.
Unsure which format will work best for your audience and goals? We'll help you scope it.
Book a scoping callSelected work
Trusted partners
DEI training clients.
Culture Plus has partnered with the Premier's Department since 2019 to move inclusion from goodwill to embedded in how we work. Felicity helped us turn passionate but fragmented grassroots effort into an enterprise strategy, and then built capability across more than 1,000 of our leaders. Her Inclusive Leadership program gave our people a common language and practical tools for fairer decisions, inclusive recruitment and psychologically safe teams. Inclusion no longer rests on a few champions. It is part of how we lead. Felicity's expertise, rigour and genuine care have made her a trusted partner.
Our methodology
The Practical Capability Model
Every Culture Plus program is built on the same evidence-based methodology. Hover any step for detail:
Your facilitator
CEO, Author and Principal Consultant
Felicity Menzies
Every Culture Plus engagement is delivered with behavioural rigour and practical relevance by Felicity Menzies, organisational psychology specialist, author, and expert facilitator.
- Role
- Founder, Culture Plus Consulting
- Qualification
- Bachelor of Arts (Psychology), University Medallist; Fellow, Chartered Accountants Australia and New Zealand; Bachelor of Commerce; Advanced Accreditation, Cultural Intelligence; Oxford Saïd AI Governance, Compliance & Ethics; Certified AI Ethicist
- Experience
- 15+ years advising leading global and Australian private and government organisations; former senior executive in financial services and consulting
- Discipline
- Psychology, behavioural science & trauma-informed practice
- Published
- A World of Difference (2016); contributor to leading business and HR publications globally
- Recognition
- LinkedIn Top Voice; commendation in NSW Parliament
Credentials
Cultural Intelligence-accredited expertise
Verified accreditation to deliver Cultural Intelligence (CQ) assessments and training from the global standard-setter.
From the book
Culture is the sum of behaviours leaders permit, model, and reward.A World of Difference: Felicity Menzies →
Free guide
Optimise your DEI training investment.
DEI learning is shaped by organisational context, leadership signals, preparation, and follow-through just as much as by what happens during a session.
This guide brings together practical guidance on what consistently supports strong learning outcomes: how we work with partners, what enables high-quality DEI learning, and the conditions that translate investment into genuine insight and behavioural change.
Download the guideFAQ
Frequently asked questions.
DEI training is workplace learning that builds the knowledge, skills and systems capability needed to create fairer, more inclusive organisations. Effective DEI training goes beyond awareness to change everyday behaviour (how leaders run meetings, make hiring and promotion decisions, give feedback, and respond to exclusion) and embeds that capability into HR systems and governance.
Research shows one-off awareness sessions rarely change behaviour. DEI training works when it is tailored to the organisation's context, focuses on practical skills rather than ideology, is visibly supported by leaders, is reinforced through HR and performance systems, and is measured over time. Our programs are designed against all five of these evidence-based conditions.
Formats range from a 90-minute executive briefing to half-day and full-day workshops, and multi-module programs delivered over several months. Longer, spaced programs with applied practice between sessions produce more durable behaviour change than single sessions.
Cost depends on format, audience size, the number of sessions, and the level of customisation and diagnostic work required. Programs are quoted per engagement rather than per seat. Contact us with your audience and objectives for an indicative scope and fee.
Our programs cover inclusive leadership, unconscious bias and mindful inclusion, inclusive hiring, cultural diversity and cultural intelligence, anti-racism, active bystander skills, respect at work, disability and neurodiversity inclusion, gender equity, First Nations inclusion, and DEI governance for boards and executives.
Our programs are grounded in behavioural science, not ideology. Every program anticipates resistance, positions inclusion as a leadership capability, and embeds change into systems. We are the only Australian provider selected by AHRI to deliver DEI programs at both introductory and advanced levels, and every program is designed and delivered by Felicity Menzies.
It depends on your audience, maturity stage, and capability gap. Use the Program Navigator above to identify the best fit or book a scoping conversation for tailored advice.
Yes. Every program is available as live virtual training for distributed and hybrid teams, with the same applied practice and facilitated discussion as in-person delivery. Self-paced eLearning modules are available to reinforce workshop learning.
Yes. We deliver face-to-face in Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide, Hobart, Darwin, and regional areas. We also provide live virtual training for distributed or hybrid teams, with accessibility requirements fully met.
Still have questions?
Talk to Felicity
Book
A World of Difference.
Our CEO, Felicity Menzies, is the author of A World of Difference: Leading in Global Markets with Cultural Intelligence, a book exploring how leaders build inclusive and culturally intelligent organisations in global environments.
Drawing on Felicity's personal experiences and research-driven insights, the book shows how organisations with cultural intelligence benefit from increased innovation and creativity, access to new markets, and the attraction and retention of top global talent. Readers learn how to develop their own cultural intelligence and that of their workforce, as well as best practices for managing and leading effectively across cultures.
The book is included on the Australian Institute of Company Directors (AICD) member reading list, reflecting its relevance for governance and leadership.
While you're here
Related services
Inclusive Leadership
Evidence-based leader programs that build the day-to-day behaviours strategy depends on.
Inclusive Leadership →Unconscious Bias
Move beyond awareness: bias interrupters built into decisions, systems and rituals.
Unconscious Bias →Psychosocial Hazards & Safety Training for Leaders
Equip leaders to manage psychosocial hazards under WHS Regulations, ISO 45003 and Positive Duty.
Psychosocial Hazards & Safety Training for Leaders →
Get in touch
Build DEI capability that creates real change.
Invest in DEI programs designed for impact, not backlash. Speak with Felicity Menzies about your organisation's context, priorities, and readiness.