Diversity & Inclusion Training
DEI best practices training for HR professionals.
As an HR professional, you shape the systems that determine hiring, promotion, development and retention. This workshop equips DEI Leads, HR Business Partners, People & Culture and L&D teams with practical frameworks to embed DEI into recruitment, performance, talent, governance and policy for lasting change.
Chat with usCulture Plus method
Behaviour-first. Evidence-based. Built to last.
Designed for HR professionals
Make equity and inclusion part of your organisation's DNA.
DEI Best Practices Training is tailored for HR professionals shaping the systems that drive diversity, equity and inclusion. This hands-on program builds the skills to embed DEI principles into core HR systems delivered by Culture Plus, the chosen provider of the Australian Human Resources Institute (AHRI)'s beginner and Advanced DEI Practices for HR Professionals programs.
Getting DEI wrong has serious consequences. Biased or inequitable HR systems create disadvantage at scale: harming brand, lowering engagement and increasing legal risk. HR professionals face unique challenges: resistance to DEI, scepticism from leaders or staff, and difficulty measuring ROI.
"How do we get leaders fully engaged and accountable for DEI, not just supportive, but owning it?"
"How can I handle resistance or scepticism without causing conflict?"
"How do I tailor DEI to reflect our culture and workforce and keep it strong over the long term?"
Program snapshot
What you need to know at a glance.
HR and People & Culture professionals, OD and talent specialists, L&D leads, DEI Leads, HR Business Partners, and anyone managing DEI across the employee lifecycle.
Practical skills to design people systems from recruitment to policy and complaints, so equity is built in from the start. HR teams move from awareness to confident, system-level execution.
Made for HR professionals, not general audiences. Focuses on real-world DEI best practices within HR systems and aligns with Australian Work Health and Safety, Positive Duty and WGEA obligations. Delivered by Felicity Menzies, trusted provider of DEI for HR Practitioners and Leader programs for Australia's peak HR-body, AHRI. Participants receive practical tools including the DEI Best Practices Handbook, Gender Pay Gap Toolkit, Business Case Framework, Optimising DEI Learning Guide and DEI Implementation Checklist.
Workforce strategy, inclusive leadership, unconscious bias mitigation, DEI diagnostics, Employee Resource Groups (ERGs), Respect at Work, psychosocial safety, culture, governance and risk.
Recommended half-day session (3+ hours), with shorter or multi-session options available in-person or live virtual across Australia and internationally.
Endorsed capability partner
Trusted by Australia's peak HR body.
Culture Plus Consulting is proud to design and deliver flagship DEI programs for the Australian Human Resources Institute (AHRI) (Australia's peak HR professional body), supporting HR leaders and practitioners to build capability for inclusive leadership and organisational change.
Connect with us to explore how evidence-based DEI training can help your organisation build capability, strengthen culture, and deliver meaningful, measurable change.
What this workshop covers
What you'll learn.
Participants build practical skills to embed DEI principles into HR systems, drive inclusive workplace cultures, and measure meaningful impact for lasting organisational change.
Build a robust business case for DEI aligned with your organisation's goals. Define your DEI vision across workforce diversity, leadership capability, inclusive culture, equity and fairness, market and brand, empowered communities, and impact and progress. Map evidence-based practices including inclusive recruitment, bias interruption, pay gap audits, flexible work, ERGs and trauma-informed complaint processes.
Set up effective DEI governance from D&I Committees and Executive Champions to Employee Resource Groups (ERGs) and Networks, and accountability structures for People Leaders and all staff.
Set measurable goals and use people analytics to track equity in talent outcomes, retention and sentiment. Go beyond headcount to spot root causes and hold leaders accountable with real-time feedback and focus groups.
Build psychological safety to encourage honest, respectful conversations on sensitive DEI topics. Safe spaces help overcome resistance, promote inclusive communication, and support inclusive workplace cultures.
Reduce unconscious bias in job design, sourcing, screening and selection. Use structured interviews balancing inclusion with merit to ensure fair access for all candidates.
Create fair performance criteria and equitable reviews. Audit pay gaps and ensure underrepresented employees have equal access to stretch opportunities, mentorship, sponsorship and career advancement.
Effective DEI programs are leader-led and HR-enabled. Learn to engage leaders to champion DEI, allocate resources, model inclusive behaviours and be accountable for DEI goals: driving organisational success and psychological safety.
Audit people policies to spot and fix structural inequities. Use inclusive language and ensure procedural fairness. Handle complaints to prevent harm, build trust and support inclusion.
Coach managers on inclusive leadership without causing conflict. Build feedback loops and employee feedback systems that foster empathy and respect across diverse teams, promoting psychological safety and respect.
DEI isn't a one-time fix. This program emphasises ongoing learning, regular refreshers and collaboration with ERGs and mentorship programs for lasting impact.
Design DEI interventions that respect diverse cultural values and address local diversity challenges. Tailor your efforts to your organisation's unique culture and workforce diversity for relevance and impact.
The impact you can expect
Real shifts that matter.
Confidently apply DEI principles and concepts to everyday HR decisions. Audit and redesign people systems for equity. Use DEI data to make informed decisions, track progress and report to leaders with clarity and credibility.
Trusted partners
HR & people leader clients.
Felicity Menzies has been a valued long-term partner to CAANZ, delivering outstanding work across diagnostic, capability building, and strategy. As a complex organisation wearing multiple hats — employer, educator, member-based organisation, and professional standards body — we needed someone who could grasp that complexity. Felicity did exactly that, customising every engagement to reflect our unique context across Australia and New Zealand. Her deep facilitation skills rate highly among our leaders and staff, and her advisory support is trusted and practical. We highly recommend her.
Our methodology
The Practical Capability Model
Every Culture Plus program is built on the same evidence-based methodology, led by an expert facilitator and delivered with behavioural rigour. Hover any step for detail:
Your facilitator
CEO, Author and Principal Consultant
Felicity Menzies
Every Culture Plus engagement is delivered with behavioural rigour and practical relevance by Felicity Menzies, organisational psychology specialist, author, and expert facilitator. Felicity is the trusted provider of AHRI's DEI for HR Practitioners and Leaders programs.
- Role
- Founder, Culture Plus Consulting
- Qualification
- Bachelor of Arts (Psychology), University Medallist; Fellow, Chartered Accountants Australia and New Zealand; Bachelor of Commerce; Advanced Accreditation, Cultural Intelligence; Oxford Saïd AI Governance, Compliance & Ethics; Certified AI Ethicist
- Experience
- 15+ years advising leading global and Australian private and government organisations; former senior executive in financial services and consulting
- Discipline
- Psychology, behavioural science & trauma-informed practice
- Published
- A World of Difference (2016); contributor to leading business and HR publications globally
- Recognition
- LinkedIn Top Voice; commendation in NSW Parliament
From the book
Culture is the sum of behaviours leaders permit, model, and reward.A World of Difference: Felicity Menzies →
Free guide
Rolling out DEI training that moves beyond awareness to build practical capability?
This guide outlines what conditions support impactful diversity and inclusion training, including what helps behaviour change stick.
Download the guideFrequently asked questions
Questions about DEI Best Practices Training, answered.
If you have a question we haven't covered, write to us. A real human responds within one working day.
General DEI training raises awareness broadly. This program equips HR professionals with practical tools to embed DEI into systems, building lasting inclusive workplace cultures, not just shifting attitudes.
Unconscious bias training builds individual awareness but doesn't change the systems that create inequities. This program bridges that gap: embedding DEI principles into everyday HR work and practice.
Yes. Our program aligns DEI best practices with these obligations, helping you meet them with real substance, not just paperwork.
We teach you to build measurement frameworks that track equity in progression, retention, pay gaps, development access and employee experience: using key metrics and real-time feedback.
Still have questions?
Talk to FelicityWhile you're here
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Build HR skills that make inclusion promises real
Close the gap between "we value DEI" and "our systems deliver fairness."
Empower your HR team with practical, system-focused training to embed DEI into everyday practice. Move beyond awareness to skills that transform culture and drive measurable, lasting inclusion: tailored to your team's maturity, system complexity and legal context.
Talk to us about your HR team's DEI needs