Regional Leadership Capability · Disney SEA

The Walt Disney Company (Southeast Asia)

Inclusive leadership across diverse Asian markets.

Translating inclusion into culturally intelligent leadership capability across Singapore, Malaysia, the Philippines and Indonesia.

Client Goals

The mandate

Inclusive leadership does not translate uniformly across cultures. Concepts such as unconscious bias, speak-up culture, hierarchy, belonging and empowerment carry different meanings across Southeast Asia. Disney SEA required culturally intelligent inclusion capability that resonated locally while aligning to global values.

●Build regionally intelligent inclusion capability
●Align to Disney's global values and strategic growth
●Address risks of Western-centric framing
●Translate inclusion into commercial capability

What We Did

Our approach

Leadership Buy-In & Strategic Framing

●Established regional business case for inclusion
●Aligned D&I to talent retention and growth
●Visible leadership endorsement in high power-distance markets

Multi-Market Focus Groups & Diagnostic

●Singapore, Malaysia, Philippines, Indonesia
●Face-saving dynamics, language-switching, structural access
●Distinguished cultural difference from performance deficit

Cultural Intelligence Integration

●Cultural Values Profile diagnostic
●Power distance, individualism vs collectivism, communication norms
●Reframed bias through cultural value dimensions

Customised Workshops by Market & Cohort

●Regional Leadership Teams: inclusive leadership in high power-distance environments
●Country Office Teams: navigating hierarchy, inclusive meeting practices
●Localised scenarios and facilitation pace

The Outcome

What changed

Inclusive leadership shifted from abstract global principle to culturally intelligent, regionally grounded practice.

●Regionally tailored inclusion capability
●Clearer distinction between cultural norms and structural barriers
●Stronger credibility of DEI across markets
●Sustainable foundations for region-wide capability

Key Impact Areas

Where it landed

Regional Relevance

Lived experience reflected in training.

Cultural Intelligence

Practical insight into value-dimension impact.

Structural Clarity

Governance vs. cultural drivers separated.

Sustainable Foundations

Inclusion integrated into leadership capability.

Services Delivered

What we provided

✓Southeast Asia Leadership Alignment
✓Multi-Market Focus Groups & Inclusion Diagnostic
✓Cultural Values Profile Integration
✓Market-Tailored Inclusive Leadership Workshops
✓Executive Advisory & Governance Alignment

Client Feedback

In their words

"Having met with a couple of the big consultancy firms, we were simply most impressed by Felicity. She had the most genuine knowledge, experience and passion for diversity and inclusion. We would rate our overall experience as 'excellent'."

— Alex Baillie, Chief Marketing Officer, The Walt Disney Company, South Asia

Stay close to the work