Workplace Culture Review · Global Mining
Global Mining Company
From hidden cultural risk to governance clarity.
Making psychological safety a measurable safety control across international sites.
Client Goals
The mandate
Operational safety systems were highly developed. But emerging cultural indicators — turnover, exit interview themes, reluctance to speak up — pointed to potential psychosocial risk underreporting. The ELT needed a defensible diagnostic capable of distinguishing structural risk from individual behaviour.
- ●Identify systemic root causes
- ●Distinguish structural risk from individual behaviour
- ●Assess leadership system capability
- ●Strengthen regulatory alignment
- ●Demonstrate genuine commitment to workforce safety and governance
What We Did
Our approach
Global Independent Psychological Safety Survey
- ●Confidential survey across multiple sites and jurisdictions
- ●Validated scales combined with mining-specific risk indicators
- ●Strict confidentiality protocols for distributed, hierarchical environments
Trauma-Informed Qualitative Inquiry
- ●Confidential one-on-one interviews
- ●Facilitated focus groups across sites
- ●Written submissions to accommodate varying comfort levels
- ●Independent from local site leadership
Structural & Operational Context Analysis
- ●FIFO, shift-based, cross-cultural and contractor dynamics
- ●Production pressure and leadership autonomy
- ●Distinguishing systemic design risk from isolated behavioural issues
Regulatory & Compliance Landscape Review
- ●Psychosocial risk obligations across jurisdictions
- ●Sexual harassment and workplace conduct regulations
- ●Board oversight and due diligence responsibilities
The Outcome
What changed
Psychosocial safety shifted from an abstract cultural concept to a defined governance and risk domain.
- ●Clear articulation of psychosocial risk exposure
- ●Visibility of leadership capability gaps
- ●Clarity on structural drivers influencing silence
- ●Assessment of grievance system effectiveness
- ●Governance-framed analysis aligned to Board oversight
Key Impact Areas
Where it landed
Root Cause Clarity
Differentiated leadership gaps, conduct issues and structural breakdowns.
Focused Resource Allocation
Targeted interventions, not diffuse culture initiatives.
Psychological Safety Foundation
Independence of the review itself signalled accountability.
Regulatory Readiness
Defensibility strengthened across WHS and Board duties.
Services Delivered
What we provided
- ✓Global Workplace Culture & Psychosocial Risk Review
- ✓Independent Psychological Safety Survey
- ✓Trauma-Informed Interviews & Focus Groups
- ✓Multi-Site Structural & Operational Risk Analysis
- ✓Regulatory & Compliance Landscape Review
- ✓Governance-Level Reporting & ELT Presentation
- ✓Sequenced Implementation Roadmap
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